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How to reconnect to work instruction folders If your work instructions are located on a shared network drive, sometimes the connection can be lost, meaning......

published on June 21, 2023

Problem A script error can pop-up when loading work instructions when a production sequence is running. Details Tascus used an embedded web browser to display......

published on October 16, 2024

Reported Issue In the sequence export (PDF), we are experiencing a loss of images after a certain number of steps. That number of steps don’t......

published on July 3, 2025

Purpose: This document outlines how updates to the Tascus client application affect your local installation, test or build sequences, and production data stored on your......

published on April 1, 2025

If a product shows as completed, no further work can be recorded against it. However, you can change it's status back to in-progress to resume......

published on December 3, 2021

If you need to revert to a backup copy of the Tascus application, do the following steps: Open the Tascus folder Right-click on the Tascus......

published on December 6, 2021

If you get a message that a sequence is being edited by a user, and it must be opened Read Only, you can unlock the......

published on December 8, 2021

If prompted with an error message when creating a new sequence name, or Save As of an existing sequence. This relates to the Sequence name......

published on December 9, 2021

We may ask for a backup of the Tascus database to aid remote support - use the following steps to make a complete database backup......

published on January 4, 2022

To check how quickly the server is responding to requests from Tascus, you can use our tool, DatabaseQueryTimeTool. Copy this file into the Tascus application......

published on November 18, 2022

Question: Is there a report to run so we can see which operator completed a certain manufacturing operation on a manufacturing order? Answer: Yes, you......

published on December 7, 2022

When working in the Sequence Editor, Tascus saves multiple backup copies of a sequence file each time a change is made. To access these backups,......

published on January 10, 2023