Article Contents
FAQ's
Software Installation
You can find the Tascus 2023 Installer at this link:
https://www.metisautomation.co.uk/downloads/
The installer will notify you of what files are being installed, press Next at this stage
It will then update you with the installation progress
Restart Tascus after installation is complete.
Silent Install
You can run a silent install to bypass all prompts by launching the installer from the command prompt, or using a batch file with the following:
Tascus_Installer_2023.exe /q /acceptlicenses yes
e.g. When the installer is located in C:\Installers\Tascus_Installer_2023.exe, the batch script looks like:
cd \
cd Installers
Tascus_Installer_2023.exe /q /acceptlicenses yesConnecting to the Server
Ensure you are connected to the Database Settings> Data Storage
Media Viewers
Displaying video and pdf work instructions requires some additional software. When Tascus starts, it will check if these are present on your computer.
If they are not found, the following windows will display:
To enable PDF’s or videos, follow the links to each website and download each application.
FAQ
Install Fatal Error
On some Windows PC's, the installer will error with the following or similar message.
Full details on this error are here.
It is possible that your installer is missing Microsoft Visual C++ Runtime (a component LabVIEW needs to load and run LabVIEW runtime in the deployment machine). Download and install both x86 and x64 version of the latest Microsoft Visual C++ redistributable package from Microsoft Visual C++ Redistributable
Registry Entries
The Tascus installer will add a Windows registry entry in one of the following locations:
HKEY_LOCAL_MACHINE \ SOFTWARE \ WOW6432Node \Microsoft \ Internet Explorer \ Main \ FeatureControl \ FEATURE_BROWSER_EMULATION
OR
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Internet Explorer \ Main \ FeatureControl \ FEATURE_BROWSER_EMULATION
This registry entry specifies which version of the Internet Explorer embedded browser (11) to use for work instructions.
If the registry entry is missing, this error message will be displayed on work instructions:
An alternative is to update to the latest version of Tascus, which uses an Edge based browser (WebView2)
